Your data is safe

Privacy Policy

Last updated: April 1, 2026

Samet Go respects user privacy. This policy explains how we collect, use, and protect your personal data in compliance with Thailand's Personal Data Protection Act (PDPA).

1. Information we collect

We collect information you provide directly — name, email, phone, booking data — as well as device and approximate location data (when permitted) to power the map and nearby services.

2. How we use your data

To provide boat and trip services; communicate about bookings; improve the user experience; analyze usage to build new services; and comply with applicable laws.

3. Sharing with third parties

We share data only as needed with boat operators and payment processors under strict data-protection agreements. We do not sell your data.

4. Cookies and tracking

The website uses cookies to remember language preferences and analyze usage. You can disable cookies via your browser settings.

5. Data retention

We retain personal data only as long as needed for stated purposes or as required by law, after which it is deleted or anonymized.

6. Your rights

You may access, correct, delete, suspend, object to, or port your personal data as permitted by law. Email privacy@sametgo.app to exercise your rights.

7. Security

We use reasonable technical and organizational safeguards — transport encryption, access controls, and regular reviews — to protect your data.

8. Minors

Our services are not directed at children under 13. If we learn we collected data without parental consent, we will delete it promptly.

9. Policy changes

We may update this policy occasionally. Updates will be posted on this page with a revised effective date.

10. Contact our DPO

For questions or to exercise your rights, contact: privacy@sametgo.app